Privacy Policy

Welcome to Salvana Clothing’s privacy policy, protecting our customers’ personal information as they interact with our brand. Based in Somerset West, Cape Town, Salvana respects the confidentiality of its clientele. Below are crucial aspects governing how we handle collected data responsibly.

Information Collection:
When browsing our website or engaging in purchases, we gather specific data, including:

  • Personal Identifiers: Names, addresses, telephone numbers, email addresses, etc.
  • Financial Data: Payment details processed via third-party service providers (PayFast or EFT).
  • Device Info: Browser type, IP address, operating system, screen resolution, etc.
  • Navigation Path: Webpages visited, links clicked, duration spent on pages, etc.

Usage Purposes:
This information enables us to enhance user experiences, tailor marketing strategies, improve functionality, and streamline operations. Specific purposes comprise:

  • Facilitating Orders: Enabling efficient transaction management, inventory allocation, and communication.
  • Improvement Initiatives: Analyzing trends, managing websites, enhancing product assortments, etc.
  • Marketing Campaigns: Sending promotional materials aligned with subscriber preferences.
  • Security Measures: Safeguarding against fraudulent activities, verifying identities, and maintaining integrity.

Data Disclosure:
Under no circumstance do we share, sell, trade, or rent private data unless legally obligated or permitted. Authorized instances involve:

  • Service Providers: Third parties assisting with operational tasks requiring limited disclosures.
  • Legal Compliance: Responding to valid legal processes, government requests, or court orders.
  • Protection Rights: Defending ourselves against potential misuse, infringement, or harm.
  • Business Transactions: Transferring information upon mergers, acquisitions, or sales involving assets.

User Control:
You retain control over shared data through various mechanisms:

  • Access Request: Submit a written request detailing desired modifications or deletion.
  • Newsletter Opt-Out: Unsubscribe from promotional emails anytime via provided unlink features.
  • Cookie Management: Adjust browser settings to accept/decline cookies as preferred.

Security Practices:
Salvana employs industry-standard encryption protocols and firewall technology to safeguard sensitive information. Regular assessments identify vulnerabilities, enabling swift remediation actions. Despite these measures, absolute perfection isn’t guaranteed—hackers exist beyond our control. Thus, we assume no liability for unauthorized intrusions affecting stored data.

Policy Updates:
From time to time, we revise our privacy policy accordingly. Changes become effective immediately after publication. Continued usage implies agreement with amended clauses. Review periodic updates regularly for awareness of alterations affecting your relationship with Salvana Clothing.

If you require additional explanations or clarifications regarding our privacy practices, please don’t hesitate to reach out at info@salvanaclothing.co.za or (+27) 83 260 5354. Trust and transparency define our approach towards customer relationships. Thanks for being part of the Salvana community!

Best Regards,
Daniella Els & The Salvana Team

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